Special arrangements for frequency adjustments

 

Last Updated:(Hong Kong)2020-01-24

 

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Hong Kong Airlines will continue to adjust its frequencies to Vancouver, Osaka, Okinawa, Sapporo, Tokyo, Seoul, Haikou, Hangzhou, Nanjing and Bangkok in response to changing market demands.

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Hong Kong Airlines will proactively contact passengers who may be affected by flight cancellations to offer alternative arrangements. The airline will also waive rebooking, re-issue, cancellation and refund charges for all tickets issued worldwide for travel on Hong Kong Airlines (HX) flights with a confirmed booking to/from the above destinations. Please refer to Special Ticketing Guideline for more information.? (link: https://www.hongkongairlines.com/en_HK/flight/refundSpecialGuideline)?

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Passengers holding group tickets are advised to contact their respective travel agent for arrangements.

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For enquiries, please call our Customer Service Hotline or local sales offices for assistance.

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